Visit us at the AMM Tradeshow on Tuesday, March 19 at Booth #101
We manage your hardware and software...
You manage your municipality!
Kelty iManagement is a perfect solution for municipalities. Take the frustrations of computer upgrades, software support and printing issues out of the hands of your employees so they can do the jobs they were hired to do. Outsourced managed IT services allow municipalities to govern effectively and be fiscally responsible. Monthly IT services can prove to save municipalities money while allowing staff to focus on the day to day need and issues of their constituents. Over the next couple of weeks, we would like to give you several reasons why Kelty iManagement can help your team.
We will be at the AMM 2019 Municipal Tradeshow on March 19, 2019 and hope we can connect.
Reason #1: Long Term Strategic Planning
After an initial audit, the Kelty team will work with you on your existing technology. They will explain the various pros and cons to refreshing or updating certain hardware, software and print capabilities. With a working knowledge of the most commonly used municipal software, we will ensure that all equipment in the office is consistent and compatible. Once we know your operational challenges and opportunities as well as what you would like to see improved with your current configuration, we will align to your organizational long term goals, provide solutions to meet them and create roadmaps to ensure long term success. We believe that technology solutions (and information management strategies) are a key component to fulfilling organizational goals. Furthermore, we value relationships and will personally, work together with you to find the best solution for your organization..
Reason #2: Municipal Software Support
We understand the importance of having your Municipal Software up-to-date and functional at all times, however, managing such an important piece of your organization can be challenging when there isn't a dedicated staff person with the depth of knowledge to provide ongoing support. We understand the difficulties faced with having office staff, whose daily job function is outside the scope of IT, spending valuable hours of their work day finding solutions to software issues. This is where the Kelty team can help you. With our Municipal Software support, we will take over managing communications with your third party vendor so you no longer need to deal with service calls or technical support. Additionally, we will provide ongoing monitoring to ensure proper updates are completed and make detailed recommendations for your applications where needed. We value any opportunity to help make your IT support process seamless and more efficient so you can focus on what matters most to your organization.
Reason #3: Information Attack Protection
With the recent influx of news stories on ransomware attacks resulting in businesses losing years of data or paying exorbitant ransoms to restore server access, have you considered whether your business is protected in the case of a data disaster? More common than you would think, the perpetrators of ransomware attacks do not discriminate, going after businesses large and small, public and private. Our disaster recovery solutions provide peace of mind that in the event of an attack, your business will be able to continue operating, no valuable data will be lost, and no ransoms will need to be paid. With ransomware detection and protection built right in, if you experience any interruption to your server, you can continue to work, business as usual. Additionally, with onsite, offsite and encrypted cloud backups, you can rest assured knowing your data is protected.
Reason #4: Help Desk Managed Services Support
Our Help Desk Managed Services provide realtime support for every day computer issues. If you do experience any down time, Kelty will ensure a timely response to get you back online quickly. In today’s connected business environment, you always have IT help. Your internet connection assures you of IT support 24/7. We realize that office staff are not hired to manage and fix computers and work stations. Our experts handle all of this. We also provide virus and malware protection, updates and patches. We also work closely with your administration to maintain consistent, predictable billing. No surprise billings. Let us help you today.
What others are saying:
"We connected with Jeff from Kelty within a week. We ran through our challenges and struggles with not only our current computers but also out network, backup systems and security measures. Jeff was very easy to talk with and not only is Kelty staff knowledgeable about what we needed for hardware but familiar with MuniSoft programs as well. We were given different options for our office and were introduced to their IT services. As a smaller municipality, it was a huge investment for us not only replace our whole computer network but to participate in a monthly IT service."